Regardless of your organisation’s size, complexity, geographical presence or scope, we will work with you to ensure LAAMP is delivered in a way that best fits your needs and ensures your people aren’t left in the dark.
We have dedicated implementation teams who will work with you to ensure LAAMP is rolled-out across your organisation efficiently and effectively. Utilising our internal project software and tailored implementation packs, we partner with your business to provide a detailed, step-by-step plan of how to bring your organisation into the light with LAAMP.
If needed, we can also share access with key members of the client project team to ensure relevant stakeholders are across the implementation tasks, progress and schedule at all times.
We are in the business of anywhere; we can deliver systems training remotely, if required. When there’s a need to further upskill key users or trainers, 1-on-1 training (online or inperson) can also be effective in ensuring your teams are fully skilled in training other users on LAAMP.
Our Implementation Leads will work with your in-house project team to design and deliver the specific training needs of your organisation’s Administrators, Coordinators and Assessors, ensuring that all pre-launch and ongoing training needs are met, regardless of delivery method (in-person or remotely).
LAAMP is a modern web application that can easily integrate with other existing systems to allow for the simple and effective transfer of your data. LAAMP captures supporting digital evidence against your training and assessment requirements. We can connect and push most of our LAAMP data to other systems (such as your existing LMS, for example), allowing a single, holistic overview of all training and assessment.
Once your organisation has turned on LAAMP, your staff and contractors to get in touch directly with us should they require help. Standard LAAMP Support can be accessed via email and telephone from 8:30 am to 5:30pm (EST). Our LAAMP Support team assesses the severity and urgency of the enquiry and offers appropriate assistance. Responses and resolutions can be expected in-line with agreed Service Level Agreements; support services during these standard hours are covered in licensing costs.
Dedicated 24/7 support can also be arranged - we can explore the pricing and service model that best suits your needs.